Customer Vault Degraded

Minor incident Core Services Customer Vault
2026-10-22 17:42 EDT · 1 hour, 33 minutes

Updates

Resolved

License and product information has been restored

October 22, 2026 · 19:15 EDT
Issue

In response to recently disclosed PHP security vulnerabilities, we are accelerating the launch of our new Customer Vault at https://my.scientiamobile.com and retiring the existing PHP-based version.

The new Customer Vault has a known issue affecting the display of some product details. We are working to resolve this and other minor issues and will provide further updates here.

All other ScientiaMobile products and services are unaffected.

October 22, 2026 · 17:42 EDT

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