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Information notice New Customer Vault Launched
[Information]

In response to recently disclosed PHP security vulnerabilities, we have accelerated the launch of our new Customer Vault at https://my.scientiamobile.com and retired the existing PHP-based version.

Since we released the updated Customer Vault early, we expect there will be various minor bugs, but core functionality is working correctly. Updates will continue to this project rapidly as we improve functionality and add features.

Core Services Customer Vault
Posted at October 22, 2026 · 19:16 EDT
Information notice Changes to Middle East Availability Zone
[Information]

Due to instability in the Middle East Regions we are serving this traffic from nearby regions.

RE: https://www.aboutamazon.com/news/aws-bahrain-region-middle-east-conflict

ImageEngine Services ImageEngine CDN
Posted at March 26, 2026 · 11:22 EDT
Information notice AWS Issues in us-east-1
[Update]

We are no longer seeing any of the effects of the AWS issue, and there was no customer-facing impact at all.

We will close this notice once we confirm that AWS has been fully restored in us-east-1.

Core Services Logging System
Posted at October 20, 2025 · 16:10 EDT
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